 Privacy Policy and Terms of Use
Please read this section carefully. It includes
provisions relating to: Terms of
Use; Online Privacy and Security;
Notice of Privacy Practices.
TERMS OF USE
BY USING THIS WEB SITE, YOU SIGNIFY YOUR AGREEMENT
WITH THE FOLLOWING TERMS OF USE, SO PLEASE READ THEM
CAREFULLY.
Acceptance of Terms. This Regence web site
(this "Site") is provided subject to the
terms and conditions set forth below (the "Terms"),
in addition to, and not in limitation of, the provisions
of any other agreement you may enter into with Regence.
Regence may modify these Terms from time to time
and without notice, effective immediately upon posting
on this Site. Your continued access or use of this
Site shall constitute acceptance of such modifications
of the Terms. Regence has the right to terminate your
access or use of this Site at any time without notice.
Benefit Information. No content on this Site
is intended to replace or amend language for coverage
that you may have with Regence. You should always
consult your benefit brochure and contract for details
about what your health plan covers.
No Medical Advice. This Site does not provide
medical advice and neither the information available
on this Site nor any e-mail responses to your questions
shall create a physician-patient relationship or constitute
the practice of medicine. The information available
on this Site and from any linked sites should not
be used as a substitute or supplement for professional
medical advice. If you have medical or health related
questions, contact your physician.
User Obligations. You may not use this Site
in any manner that may: adversely affect this Site's
resources or the availability of this Site to others;
violate any local, state, national or international
law; delete or revise any content on this Site; or,
use this Site to harass any other person or to collect
or store personal information about other visitors.
If you have a unique user identifier and/or password
to access secure areas, you are responsible for protecting
the identifier and/or password and for any unauthorized
use by others, with or without your permission.
Some parts of this Site may allow you to post, or
to e-mail to Regence, materials or information ("Visitor
Content"); or to access or use Visitor Content
posted or e-mailed by other visitors to this Site.
You grant Regence the unrestricted right to use or
distribute, free of charge, any Visitor Content posted
on this Site by you. You may not submit or post any
material or information which is illegal, obscene,
threatening, defamatory, invasive of privacy, or infringing
of proprietary rights of any person or entity, or
which contains software viruses, corrupted data, cancel
bots, commercial solicitations, or mass mailings or
any form of "spam." You may not use a false
e-mail address to impersonate any person or otherwise
mislead as to the origin of any material or information
you submit or post.
Regence may review, remove or edit any Visitor Content
at its discretion. Regence has no responsibility and
assumes no liability for Visitor Content posted by
you or by any other party.
You are responsible for all software and equipment
necessary to access and use this Site, including all
related expenses. In addition, you are solely responsible
for maintaining the confidentiality of any password
or other security measure you use in connection with
this Site, and agree to notify Regence immediately
of any unauthorized use of your password or other
security measure.
Privacy and Security. Regence manages and
protects your personal information in accordance with
applicable laws and established company security standards
and practices. For more information about privacy
and security, please visit our Online Privacy and
Security Statement; or, for more information about
how Regence generally manages your personal information,
please visit our Privacy Notice.
No Warranty. Regence does not warrant that
any Regence Content, Visitor Content or any other
content posted on this Site is accurate, complete,
reliable, current or error-free. Regence does not
warrant this Site will meet your requirements, or
that your access or use of this Site will be uninterrupted,
timely, secure or error-free, nor does Regence make
any warranty whatsoever regarding the quality of any
products, services, information or any other material
you obtain through this Site.
Limitation of Liability. Regence is not responsible
for any cost or damage arising directly or indirectly
from your use of or inability to use this Site or
any content, or the interception of loss of any data
transmitted to or from this Site. Regence shall have
no liability whatsoever for failure of electronic
or mechanical equipment or communication, telephone
or other connection problems, computer viruses, unauthorized
access or interception of data or this Site, theft,
or errors. Your use of this Site, and the submission
of any information by you, is at your own risk.
Copyright. All text, graphics, logos, button
icons, images, audio clips, digital downloads, data
compilations, indexes, desktop tools, software and
any other material or information used in connection
with this Site (the Regence "Content");
the selection, arrangement, and presentation of all
Regence Content (including information in the public
domain); and the overall design of this Site are the
property of Regence and protected by U.S. and international
copyright laws. Regence grants you a personal, non-transferable,
non-exclusive limited license to access this Site
and to download and print a single copy of Regence
Content from this Site solely for: (a) your personal,
non-commercial use, and provided that you do not delete
or modify any copyright or other proprietary notices
therefrom; or (b) as expressly permitted under any
Agreement currently in effect between you and Regence.
Any other copying, use, distribution or modification
of Regence Content or any other property of Regence,
whether in electronic or hard copy form, is strictly
prohibited without the express prior written permission
of Regence.
Trademarks. Regence and any other names of
Regence or its web sites, publications, products,
content or services referenced on this Site are the
exclusive trademarks or service marks of Regence,
including without limitation the "look and feel"
of this Site and the color combinations, layout and
other graphical elements of this Site. You may not
use Regence's trademarks in any manner without the
express, written permission of Regence. Other product
and company names that appear on this Site may be
subject to trademark or other rights of other parties.
Linking to Other Web Sites. Regence has no
control over other Web sites or other resources accessed
through links on this Site. Any such links are provided
for your convenience only, and do not constitute an
endorsement of the linked site(s) or content by Regence.
Regence makes no guarantees and disclaims any implied
representations or warranties about the accuracy,
relevance, timeliness, completeness, or appropriateness
of these sites, the information contained in them
or the products or services they provide. Regence
shall not be liable, directly or indirectly, for any
damage or loss incurred by you in connection with
web sites or resources accessed through links on this
Site.
Linking to and Framing of this Web Site. You
may not frame any Regence Content, or use any trademark,
logo or other proprietary information on this Site,
without Regence's express written consent. You may
not use Regence's name or trademarks in any meta-tags
or other hidden text without the express written consent
of Regence. You may link to this Site for non-commercial
purposes only. Regence reserves the right to demand
you remove any such link at any time, for any or no
reason, and at Regence's sole discretion.
Compliance with COPPA. This Site is not directed
at children under the age of 13. Regence complies
with the Children's Online Privacy Protection Act
and does not knowingly permit registration or submission
of personally identifiable information by anyone under
13 years of age.
Governing Law and Disputes. These Terms, and
any dispute that may arise between you and Regence,
will be governed by the laws of the State of Oregon
without regard to conflict of laws principles. The
Terms, as may be amended from time to time, set forth
the entire understanding between you and Regence as
to the subject matter of the Terms, unless otherwise
specifically provided under a written agreement, and
supercede any prior agreements between you and Regence,
whether oral or written, as to the subject matter
of the Terms. Jurisdiction and venue will be in the
courts of Multnomah County, Oregon for any disputes
arising out of or relating to these Terms.
Miscellaneous. If any provision of the Terms
is found to be invalid or unenforceable, the remainder
of the Terms shall remain in full force and effect,
and all Terms shall be enforced to the fullest extent
permitted by law. No waiver or failure to assert any
provision of the Terms shall be valid unless in writing
and signed by an officer of Regence. Regence may assign
its rights and duties under the Terms to any party,
at any time, without notice. Regence reserves all
rights not expressly granted in these Terms.
The Regence Group is an independent corporation
operating under a license from the Blue Cross and
Blue Shield Association, an association of independent
Blue Cross and Blue Shield Plans (the "Association"),
permitting Regence and its affiliated health plans
to use the Blue Cross and/or Blue Shield service marks
in their respective service areas. The Regence Group
is not an agent of the Association.
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ONLINE PRIVACY AND SECURITY
At Regence, protecting your personal information
is important to us. Whether you are a current customer
or just visiting this Site, we are as committed to
protecting the information you provide through this
Web site as when you provide it to us over the phone,
in person or through the mail. However, we recognize,
and want you to recognize, that while electronic communications
have many benefits, they are not as secure as other
means of communication. Please read the following
information carefully to better understand how using
this Site affects your privacy.
Security Practices.
Regence attempts to protect online information according
to applicable laws and established company security
standards and practices. We have security measures
in place to protect against the loss, misuse, or alteration
of information under our control, and we continually
evaluate new technologies for safeguarding your information.
However, we cannot guarantee the confidentiality or
security of electronic transmissions via the Internet
because they may potentially use unsecure computers
and links, and data may be lost or intercepted by
unauthorized parties during such transmission. If
you wish to submit personal or confidential information
by a more secure means of communication, please contact
us.
Sensitive information you provide to us online is
protected by Secure Socket Layer (SSL) technology.
SSL is the leading security protocol for data transfer
on the Internet. This technology scrambles your account
information as it moves between your PC's browser
and Regence's computer systems. When information is
scrambled, or encrypted in this way, it becomes nearly
impossible for anyone other than Regence to read it.
This secure session helps protect the safety and confidentiality
of your information when you interact with Regence
online.
Cookies.
A cookie is a small text file that the Regence system
sends to your computer to collect information about
your activities on this Site, or to make it possible
for you to purchase products or services from this
Site and to track such purchases. The cookie transmits
this information back to this Site each time your
browser requests a page from this Site, and the information
is stored to help facilitate your use of this Site
the next time you visit. In addition to information
you provide, Regence may use cookies or other passive
means to collect general information such as: the
name of the domain and host from which you access
the Internet; the IP address of the computer you are
using; the browser and operating system you are using;
the date and time you access this Site; and the Internet
address of the Web site from which you linked to this
Site.
Regence uses cookies so you won't have to reenter
information each time you visit this Site. If you
do not want to receive cookies from this Site, you
can set your browser to not accept cookies.
Use of E-Mail.
Please use your own best judgment when sending information
via the Internet to an e-mail address. E-mail sent
via the Internet may pass through private and public
networks with varying levels of security. Some networks
may have taken steps to secure e-mail transmissions
while others have not, thereby compromising the privacy
and integrity of an e-mail. An e-mail may be copied,
altered or destroyed. Regence will respect your request
not to be contacted by e-mail.
Once your e-mail is received, Regence preserves the
content of your e-mail, your e-mail address and our
response so we can efficiently respond to questions
you might have. We also do this in an effort to meet
legal and regulatory requirements.
Updates to the Statement.
Evolving technology will continue to provide Regence
with new and better ways to safeguard your information.
We may update this statement in the future to reflect
these technological advances, and we encourage you
to return to this page from time to time for any updates.
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NOTICE OF PRIVACY PRACTICES
Please refer to your health plan's Notice of Privacy
Practices to learn more about how they use and protect
your personal information.
For your convenience, we've included links to the
Notice of Privacy Practices for Regence
BlueShield of Idaho, Regence
BlueCross BlueShield of Oregon, Regence
BlueCross BlueShield of Utah, and Regence
BlueShield.
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