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Order By Mail

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Try our mail-order service

The process is simple. Send an order form and your new prescription—together with your copay—to the address listed on the mail-order service form. Expect up to two weeks for delivery.

If you have coinsurance or are not sure of the charge for your prescription, call Walgreens Mail Service to verify the correct amount.

  • For long-term medications you need right away, ask your physician for two prescriptions: one for a small supply to fill immediately at your local participating retail pharmacy, and one for a long-term supply to fill through Walgreens Mail Service.
  • Prescriptions furnished by Walgreens Mail Service will be limited to a 90-day supply per purchase, except for certain medications that are limited to a lesser quantity as indicated on your prescription or your prescription benefit.
  • Members now have a new toll-free number to reach Walgreens Mail Service 1-888-832-5462 specific to our covered plans. Members can receive assistance registering for mail service(s) or to fill/refill a new or existing prescription.
  • Most orders will be shipped by U.S. Postal Service. Controlled substances may require an adult signature upon receipt. The packaging should not indicate that medication is enclosed.

  • For specialty injectables and related medications, direct prescriptions are available through Walgreens Specialty Pharmacy.

Learn More About our Mail Service Options:

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Walgreens Mail Service (Mail-Order Service)

Walgreens offers fully integrated retail and mail service with convenient delivery to your home or office.  Get a Walgreens Mail Service brochure.

  • Free shipping.
  • 24/7 access via 800-RX-REFILL (800-797-3345) to place an order, check order status and account balance.
  • 24/7 access to a Walgreens representative or pharmacist at 888-832-5462.
  • Online ordering at Walgreens Mail Service or form to fax or mail. Walgreens will send you Rx Order Status emails telling you when the order was received, when it ships, and name the delivery service provider.

Walgreens Mail Service
PO Box 29061
Phoenix, AZ 85038-9061

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